2. Review the Parts of an Email

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There are certain elements that should be included in most professional emails, but you'll find your own voice and style.

In this video, you will review the structure of an email and the elements to include when writing about most subjects.

Then, you will choose at least two situations to practice writing emails about.

To start, you will compose a new email.

Type the recipient’s email address.

If you are saving an email as a draft to send later, you can leave this blank.

Then, add a subject line.

The subject line is like a title for your email.

It communicates the main point of your message, so your recipient knows what to expect when they open the email.

A clear subject line also helps your message stand out in someone’s inbox.

Start the body of your email with a greeting.

The greeting opens the email.

It is the way the recipient is addressed.

The greeting you choose should fit your audience.

Some workplaces may not require a formal title -- like Mr. or Ms. -- for a boss or coworker, but they can show respect to a customer, client, or someone you don’t know very well.

Next is the body of the email -- the main part of your message.

When you’re writing an email, take the time to word it carefully and concisely.

A few extra minutes is worth it to communicate effectively.

In a personal email or text, you might use abbreviations, incomplete sentences, and emojis to illustrate how you’re feeling.

Your message should also stay on topic and avoid discussing personal information, even if you’re writing about a personal issue.

After the body of the email is the closing where you will end and sign your email.

The closing should be followed with your name.

If you know the recipient well, you might be able to sign with just your first name.

If you don’t know the recipient or don’t write to them frequently, you will use your first and last name.

Now that you know the basics of writing professional emails, move on to practice writing an email for at least two situations.


  1. Move on to the next video to practice writing an email for at least two situations.