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Create a Template Email or Canned Response

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In the main lesson, you created draft emails to use as a starting point for professional emails.

In this extension, you will create a canned response, or a template, to use whenever you need a quick, preformatted response to an email.

You could use email templates to: Write interview thank you emails; Send letters of introduction to connect with others in your field; Let clients know you have received a message or shipped an item; Send friendly reminders to coworkers or managers, Or collect feedback from people who have bought a product.

You can even create canned responses from the emails you created in this lesson.

To start, open the settings in Gmail.

In the advanced tab, enable canned responses.

Then, return to your inbox and compose a new message. If there is an email you write regularly, type it now. If not, that’s okay. Make up the details for now. You can edit the message later to suit your needs.

You may want to use placeholders for names, numbers or other information to update each time you send the email.

Include a subject line.

Then, open the options menu in your email.

Create a new canned response.

The subject line is automatically used as the name of the template. Or, choose a new title.

Then, test your template. Close the email you created, and create a new one.

Open the options menu again, and insert the template you just created.

Update information or customize the message.

Nice job! You used a canned response to make writing emails even easier and more efficient. If you’d like to change your template in the future, make changes in the message...

And save the template.

If you no longer need the template, delete it.

Now, it’s your turn: Update your settings in Gmail to enable canned responses, Compose a new email, Save the email as a template, And update or delete the canned response as needed.

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Instructions

Choose an extension to continue learning new digital and communication skills for the workplace.